If none of that gets the job done, try checking out our list of additional certificate issues.We all like playing video games to some degree. Otherwise, if you just need help installing your certificate or creating a CSR, check out our SSL setup instruction guide. If you are using a Windows based server, you can use our Windows SSL Utility to resolve the most common certificate problems. Start with our SSL diagnostic online tool to check your installation for issues. We offer a variety of tools for website administrators to investigate and troubleshoot potential SSL problems. Website Administrators & Fixing an SSL Problem

Never enter personal information in a website that throws an SSL error message. If you are having a problem with the website of a large corporation that may be difficult to reach by telephone, make sure to exercise discretion and If they are having a problem on their end, they should be able to fix it so other users are not inconvenienced. To let them know about the issue, or to try to handle whatever business you needed to handle with them over the phone. One of the best things you can do if you encounter an error is to find a third-party source for a phone number of the organization whose website you are on and try calling the organization While this is not fix, it can give you a point to work from when communicating with the website owner to help them know how to fix the problems. To resolve a problem that you may be having, the first thing that you want to check is that your computer's time and date are accurate.īecause expired or not-yet-valid security certificates throw up warnings, having the date on your machine wrong could potentially cause security errors onĪdditionally, if you have recently enabled new secure settings in a website, try disabling those settings and seeing if the warning messages go away. Secure and non-secure items, see below), you may want to hold off on entering your login details orĬredit card information until you can make sure you are not in a compromising online situation. If you ever encounter an SSL related warning (such as a security certificate mismatch, In this second case, there is often an issue either with the website you are connecting to or even possibly a misconfiguration on your own end. However, an SSL error message may also indicate a problem that is entirely innocuous in nature. SSL problem messages and warnings are often displayed in an attempt to protect website users from potentially compromising situations. We provide these certificates as a service to website owners to ensure the security of online communications. General Web Users with SSL Certificate Problemsĭigital certificates provide security to websites by encrypting sensitive data and verfying the identity of the websites that are secured.

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